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A pioneering South West telecoms reseller has marked a decade in business by setting a UK precedent, becoming the first in its industry to achieve B Corp status. Staff at First Class Comms in Weston-super-Mare have spent the past 12 months on a journey towards the certification which assesses the governance, employment standards, community outreach, environmental values and customer service levels of a business. Fewer than 1,500 companies in the UK have achieved B Corp status – the gold standard certification for businesses making a positive impact on their various stakeholders. Now First Class Comms, which started life as a one-person, home office business in 2013, has become the first of its kind in the country to achieve the award. The company provides telephony, mobile phones and contracts, and broadband and internet services to some 300 clients, the majority of which have their head offices in the South West. “Becoming B Corp certified is a great achievement for the company,” said FCC founder and managing director Mark Burland. “Fortunately we had already incorporated many of the values into our business practices, particularly in terms of our management of staff and our customer services."

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South west business telecoms experts, First Class Comms (FCC), have [...]